Website Design ::: Frequently Asked Questions (F.A.Q.)
These are just some of the common questions regarding our website design services.
If you have any questions about topics not covered in this section, please
Building your site
How much do your sites cost?
We currently offer 3 types of website packages:
- Making a website in two languages (bilingual English/Japanese) is likely to cost only about 20% more.
- Extra features such as member databases or admin-controlled booking calendars are also likely to increase the total cost slightly.
For a quick and accurate cost estimate, please consider filling out our Estimate Worksheet >>
What's included in your website packages?
Our standard website design package includes the following great features:
- Startup guidance
- Website business logo
- Original design
- Professional stock photos
- Latest News & photo upload (with admin controls)
- Text/image presentation (with admin controls ?)
- Search engine registration
- Email response form
- Keyword search engine optimization (SEO)?
- FREE domain name ?
- One year's FREE hosting?
- Statistics & analysis tools
- Aftercare & email support
Please see our WebsiteGenius page for full details.
What's NOT included in your website packages?
Nobody knows your business better than you, so it makes sense for the text content (copy) to come from you. We are of course very happy to advise you about suitable content for your site. Please note that any translation of your text is dealt with separately from package contents (see below for more details).
What about hosting and domain names?
Website hosting and domain names are included as part of all website packages. One year is completely FREE! Please see our Website Hosting section for more details.
Do you do search engine optimization (SEO)?
Yes, all our sites are expertly optimized for search engine results and keywords. We are confident of getting your site into the top results for your chosen keywords, and we regularly get sites ranked on the first page in the top 3.
By way of example, please view some of our previous top-ranking SEO sites.
Do we need to pay for maintenance?
No. We usually include Admin Controls (CMS: Content Management System) for all of our sites free-of-charge, allowing you to update your site's contents yourself. See details >
How do we make a payment to you?
We accept payments by the following methods:
Can we get a free site or a discount?
If your site is non-profit (typically for organisations or clubs), then yes, we might consider creating your site for free. Discounts are also available - if you can give us a good enough reason why, then we're open to suggestions. :-)
For new online shops, we understand that start-up costs can be daunting. We're open to your suggestions about flexible payments, or cost reductions in exchange for a percentage of profits.
How long does it take to make a website?
It usually takes about 1 month to create a website, from initial inquiry until the site can be opened to the public. We have opened sites in as little as one week, although more complicated member sites or online shops can take up to two months.
Can we see the site being built?
Yes. You can view the work in progress (online) at any stage, and we welcome your feedback, comments and revisions.
Can you do programming for my website?
Yes, we can. We specialise in PHP programmed pages connected to MySQL databases, allowing for a variety of exciting features; event calendars, link directories and so on. We are also available for partial programming requests, either at a fixed cost estimate or at our hourly rates.
I'm not in Japan. Is that okay?
Yes, that's not a problem. We welcome inquiries from overseas, and have completed a wide variety of projects for businesses all over the world; Canada, the United States, United Kingdom etc. Please see the diagram on the right, which shows the percentage of our Japanese-speaking clients versus English-speaking clients.
Can you do English-Japanese translation?
Yes, we can. We can handle any amount of English-to-Japanese or Japanese-to-English translation for your website, although this is usually dealt with separately from the website design, on a cost-quantity basis.
How can we discuss the site with you?
Most of our clients are more than happy to discuss their website's design via email, although we are also available for person-to-person meetings, and voice consultations either via telephone or Skype.